Etiquette are rules of behaviour in this or that social group, professional sphere, external forms of behaviour. The business etiquette is the established order of behaviour in sphere of business and business contacts.
 World economic relations oblige businessmen the nobility corrected a good form and other countries. Here infringement of rules of etiquette can lead even to rupture of business ties and turn back loss of commodity markets. Rules of business etiquette vary in due course, some of them have lost now the compulsion, for example, behaviour elements in relation to the woman.
Still recently was considered, that the man should pay by all means the account at restaurant if has dinner in a society of the woman, to plough up before it doors, попускать it forward at an exit from the lift. Today such rules are not obligatory.
The modern business etiquette recommends to leave the lift the first to volume who is more close to a door. The woman puts on a coat itself but if it thus has difficulties, the man is obliged to help it.
To be simply polite and benevolent there is not enough. In business etiquette the general principles get specific colouring that is expressed in following key rules:
In all be punctual. Delay of any employee stir to work, besides, they testify that it is impossible to rely on such person. For the businessman very important ability to time, necessary for performance of this or that task.
Do not speak the superfluous. Any employee is obliged to store secrets of the organisation, this rule concerns all affairs of firm or establishment: from personnel to the technological. Same concerns and conversations of colleagues on their private life.
Think not only of itself, but also about others. Aspire to listen patiently always the interlocutor, study to respect another's opinion and to understand it, get rid of intolerance to heterodoxy. Never humiliate the opponent, keep in mind, that sooner or later you will face the person who will be compelled to arrive with you also.
Put on, as it is accepted. The main thing - to put on according to your environment on service, not being beaten out from a contingent of workers of your level. Your clothes should show your taste.
Speak and write good language. Everything, that you speak and write, should be stated good language, competently. Ability of the person competently to speak influences as a whole for its image. It is very important to watch and the diction - a pronunciation and intonation.
Never in business dialogue use slangy words and offensive expressions; study to listen to others and thus to show, that it is interesting to you.
Rules concerning high life of the businessman:
1. A rule number one - care, care and once again care. Everything, that you do at office, can turn back against you both in business, and in secular circles.
2. A different sort bootlickers like to give gifts to a higher management. It to do it is not necessary, if only you not in friendly relations.
3. Do not suppose husbands and wives to your office affairs! If they call to you for work, it is forbidden to have conversations not personally with you, and with your colleagues.
It is necessary to remember, that the etiquette helps us only when there is no the internal pressure which are born from attempt to make by rules of etiquette that earlier we never did.
Malyshkina Irina,
|
